Please refer to the dropdown menu above on this page, “Android Download Instructions.” If you continue to have challenges, please reach out and we will be happy to assist you.
AT-14: Port Clinton, PA to Unionville, NY In 2021 & 2022 reroutes were officially completed in Pennsylvania between Lehigh Furnace Gap & Little Gap Road. The cumulative difference of these reroutes amounts to an added mileage of 1.1mi. Other than the extra mileage, the data on this pocket profile is between these two points is […]
12/9/2024: Please redownload the PDF by tapping the “…” in the top right corner of the book cover on the home screen and select, “redownload current PDF”. If the problem persists after doing this, please contact us. This issue is not particularly widespread, but the fix is for us to delete your order and issue […]
iPhone: The ATG PDF Reader App is compatible with iPhone 11 and above. Earlier iPhones may experience clipping. Andriod: We are working on getting the Android app back up and functioning. We hope to have this resolved by the end of 2024. Until then we recommend using the buit in reader for Dropbox. Windows: The […]
Yes! It is so important that everyone use the most current information while hiking the A.T. that we wanted to make it as simple as possible. If you ordered last season’s PDF, you will receive a discount on this year’s (all year long). All you need to do is login using the same user account […]
Please contact us and tell us about it. We review new prospects starting in September each year. A decision for inclusion is is based on value to the hiker and available space.
You have 5 attempts to manually download the file to your computer or mobile device (A.T. Guide app logins do not count towards your download count). If you have had trouble and have depleted your downloads without success, email or call us for assistance and we will be happy to reset your downloads.
Your download is not completing. A successful download will result in seeing the file on screen. The download is approximately 20MB. Make sure you have enough room on your mobile device. If your first attempt was not successful, restart your mobile device and make sure you have a strong wifi signal before reattempting the download […]
Contact us and we will be happy to send you your correct username and send you a link to reset your password.
Most likely your username is your email address. If your full email address is not working try the part of your email address that comes before the @ symbol. Go to https://www.theatguide.com/my-account/, enter your username, and click the “Lost your password?” link. Check your email for the link to reset your password.
If you know you received the confirmation email and can not find it: Search your email for “Your A.T. Guide order has been processed”. There is a download link in this email. Login to your download management console. Click the download link from the list of your past purchases. If you do not see any […]
1. Refresh your purchase history, and activate your recent purchase: Go to your “SETTINGS” panel in your ATG PDF Reader App. Tap, “Past Purchases”. Tap the 🔄 on the top right side above your list of past purchases to refresh your list. Your newest purchase will appear at the top of the list. Check the […]
Email or call us and we will be happy to send you your correct username and send you a link to reset your password.
In both the iPhone and Android versions of The A.T. Guide PDF Reader App, the highlighter can have trouble highlighting several lines of text. This is a limitation we have to live with to be able to offer annotations, a mileage log, and a highlighter. We prioritized the functionality of the other higher value features […]
Each year we gather reroute information all during the year and then wait for the ATC to release their final mileage to compare and make any last minute adjustments. This final piece of information comes in at Thanksgiving each year. This is why, while our updates are finished by October, the A.T. Guide historically doesn’t […]
No. We simply trimmed the spine from a bound book and shrink wrapped the pages together. The pages are loose.
You can download our free PDF reader app in the app stores. The download is free, the PDF is sold separately. iPhone App Store: https://apps.apple.com/us/app/a-t-guide/id1523722049 Andorid Google Play Store: https://play.google.com/store/apps/details?id=com.atguide.app Windows phone users will need to continue using a third party PDF reader.
The one thing we can not do is move any annotations you have made in a third party app to our app. So, if you have made lots of notes, you may want to stay with your current app or be prepared to transfer your annotations over manually.
It’s very easy. Download the app and log in using your TheATGuide.com username and password and the app will pull your PDF purchase in, ready to use. We have made several short tutorial videos to help you maximize the features of the app.
No. If you are pleased with your current reader, you may continue to use it. You may also continue to download your PDF from your user account and use your desktop PDF reader. Our reader is simply an additional tool at your disposal.
2021 PDFs and newer are viewable in the PDF Reader by logging in to your TheATGuide.com account. In order to ensure hikers are using the most recent information and guidelines for the A.T., we recommend using the most up to date guide for your hike. You may still use your older PDFs on your desktop […]
We have optimized this reader for our users giving us better control over our users PDF experience. If there is a problem, we can fix it. If we release a new feature, we can optimize it… a challenge we could not meet with third party apps.
No. The reader itself is a free download. You may purchase the PDF directly through the app or at TheATGuide.com.
VIDEO INSTALLATION INSTRUCTIONS Your PDF may be download to your mobile device in 3 easy steps: Create a free Dropbox account and Install a Dropbox onto your mobile device Access your order confirmation email or login to your account downloads, click and hold the download link, and select “share” from the dropdown menu. Share the […]